FAQs

Betso88 FAQs outlines : Caring for and caring for our members, actively promoting and fostering responsible gambling. This policy outlines and regulates our services, providing relevant information to ensure members enjoy a pleasant, comfortable, and safe gaming experience, maintaining good physical and mental health, and making savvy and rational decisions for online entertainment.

Article 1: Agreement to Terms

To protect members’ rights, please read all the contents of these Terms of Service before using the various member services provided. Members must review the terms of membership and all terms of the gambling promotion for at least three days. By selecting the “Agree” clause button and entering the service provided, members agree to abide by and accept the provisions of the member’s advocacy terms.

Article 2: Scope of Application

The contract applies to online game services and other related services provided to members. The rights and obligations of both parties regarding the service are determined in accordance with this contract.

Article 3: Contents of the Contract

The following are considered part of this contract and have the same effect:

1. Member’s announcements about the service, activity regulations, or advertising content.
2. Flow standards and game management rules established by the Responsibility and Gaming Advocacy Policy.

Article 4: Definition of Responsible Gaming

Responsible gaming means that in a moderately regulated environment, gambling does not pose a threat to the well-being of the individual, their family, relatives, other gamblers, and casino staff, nor negatively affect the local community or the gambler’s place of origin. Responsible gambling aims to reduce the harm caused by gambling behavior to a socially acceptable level.

Article 5: Responsible Gaming Training

Promoting responsible gambling is a long-term obligation requiring collective effort. Promotion should start with staff, through various training courses, strengthening their awareness of responsible gambling, identifying gambling disorders, and avoiding underage gambling. Employees should also be introduced to responsible gambling support services provided by other local groups to assist guests affected by gambling.

Article 6: Legal Gambling Age

We actively promote responsible gambling and reject underage players using our software. Effective methods are employed to prevent problem gambling. If a member is found to be under 18, all winnings or bonuses will be confiscated, and their account terminated. Parents or guardians can use third-party software like Net Nanny (www.netnanny.com) or CYBERsitter (www.cybersitter.com) to monitor or limit internet use.

Article 7: Gambling Responsibility

1. Preventing underage gambling:
   • Do not let minors watch or stay within the screen display when logging in.
   • Use a password to lock your computer if leaving it unattended.
   • Keep your account and password in a safe place.
   • Use age protection software to restrict underage access.
   • Never share credit card or account information with minors.
   • Be cautious of minors when logging in from public places.
2. Identifying gambling problems:
   • Do you miss work or school because of gambling?
   • Is gambling an escape from boredom or unpleasant life?
   • Are you disappointed or desperate after losing money on bets?
   • Do you gamble to the last penny?
   • Do you lie about the time and money spent on gambling?
   • Is gambling a cause of disputes or disappointment?
   • Have you lost interest in family, friends, or hobbies?
   • Do you try to win back lost money immediately?

If you answer ‘yes’ to these questions, consider contacting Gamblers Anonymous (www.gamblersanonymous.org) for support.

Problem gambling occurs when gambling becomes uncontrollable, leading to significant negative effects on finances, personal relationships, and society.

Methods to control gambling behavior:

• Treat gaming as entertainment, not a way to make money.
• Avoid trying to win back lost money.
• Set and stick to a gambling budget.
• Record every betting event.
• Set limits on time and money for gambling.
• Avoid drinking while gambling.
• Don’t borrow money for gambling.

Article 8: Terms and Conditions Policy

1. Each customer can only have one account. Multiple accounts will be frozen, and winnings canceled.
2. Protect your member name and password; do not share them with third parties.
3. Ensure online games comply with local laws.
4. Website times are in Beijing time unless stated otherwise.
5. Services are only for users of legal age; customers must be at least 18 years old.
6. We reserve the right to refuse service to anyone who engages in improper conduct.
7. Management reserves the right of final decision in case of system failures.
8. Members must check their account information regularly and report any abnormalities immediately.
9. All deposits must be doubled before withdrawals.
10. Members agree to abide by responsible gambling policies.
11. All rights reserved.
12. Final decision is retained in all circumstances.

This policy ensures a responsible and enjoyable gaming experience for all members.